Consumer Action Handbook

As usual, at the stroke of midnight on Halloween, Santa chased away the goblins and the holiday shopping season officially began. If you'd like to be a smart shopper this year, you might want to download or order a free copy of the Federal Citizen Information Center's Consumer Action Handbook:

https://www.usa.gov/handbook

The Handbook includes tips on buying cars, managing credit, going green, privacy and identity theft, travel, and even things like wills and funerals. It also provides information on how to file a complaint if that becomes necessary, along with a directory of corporate consumer contact numbers. If everyone had a copy of the Handbook, the saying might become "retailer beware" rather than "buyer beware."